Case Studies

Discover more about the start-ups we’ve helped accelerate through the Lab.


After a very successful first cohort to kick off our innovation labs programme in early 2020, we headed into the second cohort full of optimism and confidence that we would find yet another team of innovators who would provide business solutions to help us improve our customer experience.

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The Transport for Wales Lab accelerator programme began with identifying a list of challenge statements Transport for Wales wanted to overcome to improve customer experience across the rail sector. Start-ups were then given this list of challenge statements and asked to provide a viable solution.

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